Help Center

F.A.Q.

• Product information

  • What is a Vacuvita vacuum bag?
  • How do I know what I stored inside which container?
  • What can be stored in the Vacuvita containers?
  • Can the Vacuvita Home Base be stored in the fridge or freezer?
  • What is a Vacuvita container?
  • Why store food in a vacuum?
  • What is the Vacuvita Home Base?
  • Which items can I store in the Vacuvita Home Base?

• Technical specifications

  • Why do you only offer square-shaped containers?
  • Will you create a (semi-)transparent additional container?
  • What kind of plastic is used in the Home Base and the containers?
  • Will the vacuum seal hold with frequent usage?
  • Can the Vacuvita Home Base be used in any country on any voltage?
  • Is the Vacuvita Home Base noisy when in use?
  • I have other questions about technical issues or how to use Vacuvita products
  • What sizes are the additional containers available in?
  • Is the system dishwasher-safe?
  • Is there a power cord attached to the Vacuvita Home Base?
  • Is it possible to order additional power adapters?
  • Does the system use a lot of energy?

• Ordering and delivery

  • I have forgotten the password to my account, but I do not get the password reminder email - why?
  • I have created an account on your website, however I do not see my order(s) there. Why?
  • How can I change my shipping address?
  • When can I expect my delivery?
  • To which countries do you ship?
  • I have other questions about sales, price and delivery
  • What are your shipping costs?

• Contact

  • I have more questions about the Vacuvita system or the people behind Vacuvita. Can I email you directly?
  • Can I call an employee of Vacuvita?
  • Can I write you a letter?